Get in touch

We're here to help.

Questions, feedback, partnership ideas, or a formula that just won't work — send us an email and we'll reply within 24 hours on weekdays.

What can we help with?

Include the right subject line in your email and we'll route your message to the right team member for a faster reply.

General support & content questions

Formula not working? Template broken? Found a typo? Have a question about a specific page? This is where you start.

Subject line: Support

Business enquiries & enterprise quotes

Team licensing, custom template deployment, volume discounts, SSO setup, MSA/DPA questions. Tell us your team size, current Excel usage, and rough timeline.

Subject line: Enterprise

Sponsorships & newsletter placements

Interested in sponsoring our newsletter or content? Include product details, target audience, timing, and budget. We review sponsorships carefully — reader trust matters most.

Subject line: Sponsorship

Partnerships & guest posts

Excel MVP with a case study? Building a complementary tool? Have a workflow you'd like to co-publish? Tell us who you are, what you're proposing, and why our readers will benefit.

Subject line: Partnership

Feedback, advice, or a suggestion

Something we should improve? A missing function? A feature request for the Add-in? An idea for a template we haven't built? We read every suggestion.

Subject line: Feedback

Press & media enquiries

Journalist working on a story about Excel, AI-in-spreadsheets, or productivity tools? Include your publication, deadline, and specific questions.

Subject line: Press

Legal, privacy, or data requests

GDPR data requests, DMCA takedowns, DPA support, MSA questions. We handle these within 30 days per applicable law.

Subject line: Legal

Response time

Our team spans multiple time zones. Combined coverage means most messages get an initial reply within 4-8 hours during weekdays, and within 24 hours on weekends. Enterprise sales enquiries and press deadlines are prioritized.

Formal data requests under GDPR, CCPA, or similar laws are handled within 30 days as required.

A quick note on inbound emails

We read everything, but we don't reply to:

  • Cold sales pitches (SEO agencies, backlink services, "we can rank you #1")
  • Generic partnership offers not personalized to Sheets & Cells
  • Automated newsletter spam
  • Bulk outreach from lead-gen tools

If you're a real person with a real question or proposition, we'll always reply — even to say no.